Here is a handy list of commonly-used utilities, government entities and other services.
For Medical or Personal Safety Emergencies
911
Domestic Violence Hotline & Shelter
704-332-2513
Domestic Violence Resources
Child Abuse & Neglect Hotline (Child Protective Services)
980-31-HELPS (43577)
Child Abuse & Neglect Resources
NC Poison Control
800-222-1222
NC Poison Control
Suicide Hotline
800-273-TALK (8255)
Suicide Prevention Resources
If you need to contact the police regarding a suicide or related crisis, request a Crisis Intervention Team (CIT) officer. CIT Officers receive
special training to handle these situations.
Alcohol & Substance Abuse Hotline
800-729-6686
Substance Abuse Resources (scroll down to Alcohol and Substance Abuse sections)
If you need to contact the police regarding a suicide or related crisis, request a Crisis Intervention Team (CIT) officer. CIT Officers receive
special training to handle these situations.
Veterinary Emergencies (Available 24/7)
704-334-4684
Animal Medical Hospital
Trash/Recycle is automatically provided (through property taxes).
Trash is picked up on Tuesdays, and recycle is every other week (GREEN
week on the Trash/Recycle Schedule).
View the
Trash/Recycle Schedule for 2023,
which also includes holiday delay information.
View the
Solid Waste Services website
general information, holiday and collection schedules,
arranging for bulky item pickup, new carts, hazardous materials disposal, etc.
Or dial
311 (
704-336-7600)
to speak with City Services for anything to do with Trash and Recycle.
Signup for
CharMeck Alerts
(or by calling
311) to receive up-to-the-minute notifications
about events and emergencies that may affect your home, workplace, or anywhere in Mecklenburg County. You
can choose from different kinds of alerts (emergency alerts from your local fire or police department, severe weather and health alerts,
Amber and Silver alerts, and community alerts). Alerts can be sent to your home phone, cell phone(s) and/or email, based
on your choices.
Charlotte-Mecklenburg Police provide a vacation check to drive by your home and look for anything unusual
or suspicious. Contact the Independence Division to request this service by calling
704-336-2890.
Duke Energy Home Service
800-777-9898
You can also sign-up for
power outage alerts
that will tell you if your home is affected, how many homes are affect and when it is expected to have your
service restored. You can choose to have alerts sent as text messages to your cell phone, email, and voice
recordings to your home phone.
Visit the
North Carolina Board of Elections website
to learn how to register to vote, update your voter registration, find your polling location and cancel a voter registration. You
can also learn more about absentee voting, early voting and voting requirements.
Know before you go!
Visit the
North Carolina Department of Motor Vehicles
to take care of
drivers licenses and vehicle registration.
Visit
Charlotte Mecklenburg Library to find a branch, get a library card
and even get ebooks.
